Harmony at TUG CONNECTS 2026

Harmony at TUG CONNECTS 2026

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

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8:00am CDT

(230) Self-Service Portals: What Customers Really Want to Do Online TBDTony Zakula • Michael Mazzoni (240) Infor OS: Data Strategy TBDTiffany Canada • Alyssa Hall (382) Hands-on Lab - Infor OS Applications and Introduction TBDBrandon Watson (405) Voice- Enabled Productivity for Infor WMS /TWL- a 3PL Success Story with Lydia Voice, Infor, & EPG TBDAlex Parisi • Andrew Weith (408) The Customer Stratification Effect: E&A Client Success Stories TBDTim Plotner • Brian Lombardo

9:00am CDT

(609) Spark Session: AI in tax compliance: From Hype to Real Impact Theater 1, Solutions CenterMichael Dominguez, Avalara

9:15am CDT

(513) AI + ERP in Action: Turning Data Into Decisions Music Row 2Slava Kravchuk (523) Partner Demo - Cloudleap Music Row 3 (524) EDI Enablement: Special Session for UniLink Customers & EDI Users Music Row 4Sarah Butler (526) UnForm v11: Enhancements and New Functionality Mockingbird 1Paul Boushell • Allen Miglore (537) The End-to-End Operating AI for Distributors Cumberland 3Dylon Chafin, Canals (547) What Is The Network Advantage? How SPS Powers Your Business Across The Supply Chain Mockingbird 2Brian Finks (549) Smarter Inventory. Stronger Growth. How Modern Distributors Improve Service while Freeing up Capital Mockingbird 3Matt Bordes (551) Transforming Customer Engagement - Real-World Success with Infor CRM SLX and SX.e/CSD Integration Mockingbird 4Bryan Marks

9:40am CDT

(615) Spark Session: Power BI vs Birst - Analytics Architecture Explained Theater 1, Solutions CenterMark Henson, OrangeQuery

1:15pm CDT

(519) Gain Clearer Financial Insights from your Infor Data Music Row 5Jordena Tibble (521) Simplify Exemption Certificate Management and Reduce Audit Risk Music Row 4Stephen Swagerty (525) Get Paid in Full: How Purpose-Built EDI Eliminates Chargebacks for Infor Distributors Mockingbird 1Sarah Butler (528) The Best Just Got Better — Introducing the New AI-Enabled WebAccess Mockingbird 2Raymond Brooks (532) Beyond Your ERP: Transforming Accounts Receivable with AI Mockingbird 3Matt Thomas (553) Easier PO Management in CSD with SourceDay Cumberland 6Clint McRee

2:00pm CDT

(105) Current Distribution Trends, Challenges and Opportunities - And How CloudSuite will Help Prepare you for 2027 TBDMike Fletcher • Steve Levy (127) What the Heck is Agentic AI and How do you Get it? TBDSarada Vempati • Max Fisher (138) Overview of Robotic Process Automation and Infor Document Processor Solution TBDSomasundaram, Rohan • Tanya Gonzalez (143) Excel, Reimagined: Using Copilot and AI to Work Faster and Smarter TBDJim Spellos (174) Train the Trainer TBDBrian Munday (262) Infor Document Management for Users & Administrators TBDBrandon Watson (270.1) Best Practices Inventory Management with Grant W. Howard: Part 1 – Improving Product Availability and Customer Fill Rate (Part 2 occurs at 3:30pm Tuesday) TBDGrant Howard (403) Real Results from Real Data: How Central Pro Supply Grows with Phocas TBAAlexa West • Holly Horner (404) When the Digital Journey Feels Unclear: The Turtle Case Study in Finding Clarity, Priorities, and ROI TBAJon Emerson

3:00pm CDT

(605) Spark Session: Where Are You Losing Revenue in Your ERP? (Live Preview) Theater 1, Solutions CenterPeter Polak, Atwix

3:30pm CDT

(135) Infor Process Intelligence: A High-level Overview of the Catalogue, Modeler, and Mining capabilities. TBDSiddharth Chalasani • Suresh Jayaraman (160) People, Process, THEN Technology- Effective Change Management TBDSara Weith (244) Data Governance & the Golden Record in the Multiverse TBDHeather Clark (260) From Paper to Process: Automate Document Workflows Using Infor OS Velocity TBDAlyssa Hall (270.2) Best Practices Inventory Management with Grant W. Howard: Part 2 – Decreasing Inventory, Freight, and Transactional Costs (Part 1 occurs at 2pm Tuesday) TBDGrant Howard (352) Infor OS API Gateway TBDBrandon Watson (401) How Companies on CSD Are Getting More From What They Already Own | A Back to Birst Session TBD“Birst Bill “Payne • Ching Cooper • Craig Vigor • Victoria Christiansen • David Murphy, Agile Dragon

4:30pm CDT

(121) How GenAI is Redefining the Enterprise Landscape TBDTiffany Canada • Tanya Gonzalez (250) PDM, PIM, MDM- 3rd Party Tools for Managing Data. TBDGeorge Temple • Michael Mazzoni (320) Infor Platform Technology Overview TBDCarsten Steinhoefel • Jill Papendick • Sheryll Limmex (324) A Day in the Life of IT and Introducing CloudSuite Into Your Environment TBDMatt Petty (391) Women in Distribution: From Networking to Real Opportunities TBDSara Weith • Della Coffelt